We moved from our previous carriers due to poor service and the transition to Menzies Distribution was handled in a very professional way. We had many project meetings to ensure all parties had a thorough understanding of what we needed to achieve.
As a supplier of forensic consumables, it is imperative our product is delivered in good condition, with no damage due to contamination. With all carriers problems happen, which we all have to accept, but the difference with Menzies Distribution is that they work hard to resolve any issues. They are prepared to hold their hands up and say ‘we are wrong’ if necessary and will then come back with resolutions to the issue. We are regularly running between 98 – 100% which within this industry is very good.