Case Study


Responding to a rapid change in customer buying habits.

Menzies Distribution has supported One Stop, the retail convenience business, by delivering food products to +500 of its 900 UK stores.

This is in addition to the daily newspaper and magazine service, utilising our unique position working with grocers in the UK.


Following a rapid change in customer buying habits and a surge in demand during the coronavirus lock down, Menzies Distribution mobilised our delivery service for One Stop at incredible speed, helping ensure the convenience store chain could continue to provide essential supplies to its local communities.


We supplied One Stop from our National Distribution Centre in Coventry and 10 depots around the UK.


From late April around 60,000 cases of product were being distributed per week.


Retail businesses like One Stop have faced extraordinary demand during the pandemic, but through our established distribution network and retail sector experience, we’ve been able to help them successfully meet their new supply challenges. Within 48 hours we set up and activated an enhanced delivery operation for One Stop, which is an incredible achievement. Our dedicated front line team have quickly adapted to our new social distancing, hygiene and PPE measures so we can continue to serve all customers safely.   Menzies Distribution delivers to GPs, care homes, local businesses and direct to consumers and we’re proud to be further supporting local communities through delivering to One Stop shops, especially at such a critical time.

Robert Wilcock

Sales Director Menzies Distribution