With almost two centuries’ experience in the newspaper trade we have the expertise and knowledge our customers demand, as well as the determination to innovate to ensure our business continues to thrive in the future.
Today, we are the UK’s only truly national distributor with operations in Scotland, England, Wales, Northern Ireland and through a joint venture with our partners Easons, in the Republic of Ireland as well.
And although the scale of our activity has changed beyond recognition, the fundamentals of time critical logistics have changed very little – we get the right products to the right customers at exactly the right time.
Today our 25,000 retail customers range from independent retailers in towns, cities and the most remote villages to all the major supermarket chains including Tesco, Sainsburys, Asda, Marks and Spencer, Waitrose and Morrisons.
At Menzies Distibrution our motto is ‘going the extra mile’ – something that applies to our staff, our customers, our business and our future.
Our commitment to customer care is consistent regardless of our customer's size or location.
We believe that any organisation which aims to deliver great service must constantly seek to improve, setting higher standards for itself as time passes.
It was with this in mind that we created our Service Pledge - a set of service promises which we are committed to deliver at all times.
When we created our Service Pledge in October 2009 it was the first initiative of its kind within our industry. To ensure it continues to raise standards it is reviewed and updated regularly.