You can view or download your customer account documentation here, often before the paper copy has even reached you!
Magazines
- Magazine Sales Centre - A one-stop-shop for managing your Magazine orders
- Magazines: Order Changes and Extras - Change standing order or request extras of the current issue
- Order New Magazines - Place orders for titles which aren't currently on your standing order.
- Order partworks back issues
- Search for titles - Search for magazine titles by name, frequency, category and market
- Find an issue using a barcode - Search our online database for full details of an issue barcode
- Title changes - Check for changes to magazine titles and sales dates
- Issues off sale - Obtain a list of issues off sale in the next 3 days
Newspapers
- Newspapers: Order Changes - Change quantities for this order and the next
Queries & Requests
- Credit-end report - Don't miss out on Credit you're entitled to! Check this report to see which products you need to return ASAP before the credit deadline.
- Delivery note queries - Request 'Credit Copies' for newspapers and magazines and 'Re-supplies' of magazines
- Credit note queries - Report any differences between your credit note and the number of copies you returned
- Other queries
- Request Returns pick-up - If you have uncollected returns which you need us to pick-up, use this option to let us know.
- Request a visit from a Retail Advisor - If you would like one of our Advisors to visit your store, use this option to let us know.
- Future recall information - See advance notice of the titles we will be recalling in the next 4 days.
General
- Returns label - Print off your Customer Returns Label direct from the website
- PLU Download - Download the latest PLU file
- Texting service signup
- Useful links - Links to other useful online services
