Help with online services

We've tried to make our online services as easy as possible, but if you need some assistance, this is your first port of call!

Here, you'll find information on:

  • How to register - an explanation of the registration process and what you'll need
  • Forgotten your password? - get a reminder of your password sent to you
  • FAQs - answers to questions like what browsers are supported, do you need cookies, what is the Acrobat Reader, and more.
  • Request help - still having a problem? Send us an email and we'll get in touch

Online services

  • Available 24 hours
  • Work from home and business
  • Daily delivery reports
  • Sales performance reports
  • Access to all your documents
  • Make claims online
  • Change your order
  • Notification of title changes
  • Search for titles and barcodes
  • Planograms and shelf layouts