Menzies Distribution has a strong service charter than underlies our whole business. Within our overall mission of "Great Service, Delivered Daily", we have give tenets ecompassing:
Great delivery service, which means meeting our delivery times, ensuring deliveries are properly and securely packaged, come with all the required documentation, and in the right quantities
Great collection and invoicing service, which is all about the efficient collection and processing of unsolds, and providing an accurate and timely weekly invoice
Great communication, by telephone, through printed and online versions of our news flashes, in person through our field team, online with our Menziesnet web services, and through our electronic sales-based replenishment system
Great support service, by helping you drive sales through our leading-edge promotion and sales development facilities. Great KPI monitoring service - we track and publish weekly key performance indicators of how we're performing against our targets
Read our full service pledge (PDF) and get in touch with us if you have any questions.