The abiding principle behind our business is a commitment to providing "Great Service, Delivered Daily". This commitment is epitmosed by our service charter, which we have based around five key tenets;
- Great delivery service; that ensures your deliveries are made and documented punctually, accurately, and securely
- Great collection and invoicing service; that ensures the efficient collection and processing of your unsolds, and provides you with accurate and timely weekly invoices
- Great communication; that ensures that whether by person, by telephone, or by email, through printed documents or through online services, you are always kept up to date on the news that effects your business
- Great support service; that ensures you have full access to the cutting-edge promotion and sales development facilities that will drive your business forward
- Great KPI monitoring service; that ensures our weekly key performance indicators are tracked and published, so both you and we know whether we're achieving our targets
Read our full service charter (PDF) here and if you have any questions feel free to get in touch.